Remedial Action: Auxiliary Aids and Services
Remedial Action: Sign Language and Oral Interpreters
Remedial Action: Teletypewriters (TTY’s)
Remedial Action: General
Sign language and oral interpreters, TTY’s, assistive listening devices, and other auxiliary aids and services are available free of charge as needed for effective communication. For assistance, please contact any hospital personnel or the Telecommunications Department at _________ (voice/TTY), room ________.
These signs shall include the international symbols for “interpreters” and “TTY’s” (see attachment).
"To ensure effective communication with patients and their companions who are deaf or hard of hearing or who have speech impairments, we provide appropriate auxiliary aids and services free of charge, such as: sign language and oral interpreters, TTY's, notetakers, written materials, telephone handset amplifiers, assistive listening devices and systems, telephones compatible with hearing aids and closed caption decoders, unless doing so will fundamentally alter the nature of the goods, services, facilities, privileges, advantages, or accommodations being offered.
Please ask your nurse or other hospital personnel for assistance, or contact the Telecommunications Department at _________________ (voice or TTY), room ___________________."
"If you recognize or have any reason to believe that a patient, or a relative, close friend or companion of a patient is deaf or hard of hearing or has a speech impairment, you must advise the person that appropriate auxiliary aids and services will be provided free of charge. If you are the responsible health care provider, you must make all reasonable efforts to ensure that such aids and services are provided when appropriate. All other personnel should direct that person to the appropriate Program Administrator. This offer and advice must likewise be made in response to any overt request for appropriate auxiliary aids or services.”
Reporting, Monitoring and Violations
The undersigned AGREE and CONSENT to the form and content of this Agreement:
|For Roger Williams Medical Center:
Kenneth H. Belcher
Kenneth H. Belcher
For the United States:
|Date: 4/27/07||Date: 5/24/07|
October 09, 2008