ATTACHMENT C

 

THE CITY OF ATLANTA, GEORGIA, POLICE DEPARTMENT’S

POLICY STATEMENT REGARDING

EFFECTIVE COMMUNICATION WITH

PEOPLE WHO ARE DEAF OR HARD OF HEARING

 

OVERVIEW

  It is the policy of this law enforcement agency (Agency) to ensure that a consistently high level of service is provided to all community members, including those who are deaf or hard of hearing.  This Agency has specific legal obligations under the Americans with Disabilities Act and the Rehabilitation Act.  To carry out these policies and legal obligations, the Agency instructs its officers and employees as follows:

ON-CALL INTERPRETER SERVICES

TTY AND RELAY SERVICES

TECHNIQUES FOR OFFICERS TO COMMUNICATE EFFECTIVELY

  –  Issuing a noncriminal or motor vehicle citation.

  –  Communicating with a person who initiates contact with an officer.

  –  Interviewing a victim or critical witness to an incident.

  –  Questioning a person who is a suspect in a crime.

  –  Making an arrest or taking a person into custody.

  –  Issuing Miranda Warnings to a person under arrest or in custody.

  –  Interrogating a person under arrest or in custody.

TYPES OF AUXILIARY AIDS AND SERVICES

  –  Use of gestures

  –  Use of visual aids

  –  Exchange of written notes

  –  Use of computers

  –  Use of assistive listening devices

  –  Use of teletypewriters (TTY’s)

  –  Use of qualified oral or sign language interpreters


 

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