United States Department of Justice, Civil Rights Division
Information and Technical Assistance on the Americans with Disabilities Act
2010 Regulations
2010 Design Standards
Technical Assistance Materials


The Department and other federal agencies have developed technical assistance and resources to help state and local governments ensure that their emergency preparedness, response, and management programs are accessible to people with disabilities.

DOJ Technical Assistance

Letter from DOJ and DHS to State and Local Emergency Management Agencies | (PDF) (2018)

Emergency Management under Title II of the ADA (HTML) | (PDF)  (2007)

Title II Checklist (Emergency Management) (HTML) (PDF) (2007)

The ADA and Emergency Shelters: Access for All in Emergencies and Disasters (HTML) | (PDF) (2007)

ADA Checklist for Emergency Shelters (HTML) (PDF) (2007)

An ADA Guide for Local Governments: Making Community Emergency Preparedness and Response Programs Accessible to People with Disabilities (HTML) | (PDF) (2006)

The Department of Justice operates a toll-free ADA Information Line to provide information and materials to the public about the requirements of the ADA.  To get answers to technical questions, obtain general ADA information, order free ADA materials, or ask about filing a complaint, please call 800-514-0301 (voice) or 800-514-0383 (TTY).

Other Federal Resources

Department of Homeland Security (Federal Emergency Management Agency)

Rumor Control: Service Animals in Shelters (HTML) (2017)

Guidance on Planning for Integration of Functional Needs Support Services in General Population Shelters (PDF) (2010)

Department of Homeland Security (Office for Civil Rights and Civil Liberties)

Notice for Recipients on Nondiscrimination During Disasters (HTML) | (PDF) (2017)

Tips for Effectively Communicating with the Whole Community in Disasters (HTML)(PDF) (2017)

Guide to Interacting with People Who Have Disabilities (PDF) (2013)

Accommodating Individuals with Disabilities in the Provision of Disaster Mass Care, Housing, and Human Services (PDF) (2007)

Department of Health and Human Services (Office of Civil Rights)

OCR Identifies Practices and Resources for Emergency Responders/Officials to Help Ensure Individuals Have Equal Access to Emergency Services (2017)