ADA.gov United States Department of Justice, Civil Rights Division
Information and Technical Assistance on the Americans with Disabilities Act
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2010 Design Standards
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EMERGENCY PREPAREDNESS & RESPONSE

The Department and other federal agencies have developed technical assistance and resources to help state and local governments ensure that their emergency preparedness, response, and management programs are accessible to people with disabilities.

Happening Now—COVID-19

Leading a Coordinated Civil Rights Response to Coronavirus (COVID-19)
Statement by Principal Deputy Assistant Attorney General Pamela S. Karlan (4/2/21)

DOJ to Resume the Issuance of Right-to-Sue Notices for Title VII, ADA, and GINA Referrals in August 2020
Statement by Assistant Attorney General Eric S. Dreiband (8/3/20)

The Department of Justice Warns of Inaccurate Flyers and Postings Regarding the Use of Face Masks and the Americans with Disabilities Act
Press Release (6/30/20)

**COVID-19 ALERT**
Department alert regarding fraudulent flyers on the use of facemasks and the ADA (5/22/20)

Protecting Civil Rights While Responding to the Coronavirus Disease 2019 (COVID-19)
Statement by Assistant Attorney General Eric S. Dreiband

Department of Justice Temporarily Halts the Issuance of Right-to-Sue Notices Amidst Covid-19 Pandemic
Statement by Assistant Attorney General Eric S. Dreiband

BULLETIN: Civil Rights, HIPAA, and the Coronavirus Disease 2019 (COVID-19)
U.S. Department of Health and Human Services (HHS), Office of Civil Rights (OCR)

Frequently Asked Questions from FTA Grantees Regarding Coronavirus Disease 2019 (COVID-19)
Federal Transit Administration

Crisis Standards of Care and Civil Rights Laws
U.S. Department of Health and Human Services

What You Should Know About COVID-19 and the ADA, the Rehabilitation Act, and Other EEO Laws
U.S. Equal Employment Opportunity Commission

Pandemic Preparedness in the Workplace and the Americans with Disabilities Act
U.S. Equal Employment Opportunity Commission

COVID-19 ("Coronavirus") Information and Resources for Schools and School Personnel
U.S. Department of Education

Civil Rights in Emergencies and Disasters
U.S. Department of Homeland Security, Office for Civil Rights and Civil Liberties (CRCL)

Ensuring Civil Rights During the COVID-19 Response
Federal Emergency Management Agency

Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19)
Centers for Disease Control

Reducing Stigma
Centers for Disease Control

Federal Coronavirus Homepage (www.coronavirus.gov )
The White House, Centers for Disease Control, and the Federal Emergency Management Agency

DOJ Technical Assistance

Emergency Management

Letter from DOJ and DHS to State and Local Emergency Management Agencies | (PDF) (2018)
Emergency Management under Title II of the ADA (HTML) | (PDF)  (2007)

Title II Checklist (Emergency Management) (HTML) (PDF) (2007)

The ADA and Emergency Shelters: Access for All in Emergencies and Disasters (HTML) | (PDF) (2007)

ADA Checklist for Emergency Shelters (HTML) (PDF) (2007)
An ADA Guide for Local Governments: Making Community Emergency Preparedness and Response Programs Accessible to People with Disabilities (HTML) | (PDF) (2006)

Health Care

Access to Medical Care for Individuals with Mobility Disabilities (2010)

Reasonable Modifications

Reasonable Modifications of Policies and Procedures at ADA Update: A Primer for State and Local Governments

Policies and Procedures at ADA Update: A Primer for Small Business

Service Animals

ADA Requirements: Service Animals

Frequently Asked Questions about Service Animals and the ADA | PDF

Effective Communication

ADA Requirements: Effective Communication | PDF

Communicating with People who are Deaf or Hard of Hearing in Hospital Settings PDF

Communicating with People Who Have Disabilities from the ADA Update: A Primer for State and Local Governments

Communicating with Customers from the ADA Update: A Primer for Small Business

Barrier Removal

Readily Achievable Barrier Removal from ADA Update: A Primer for Small Business

Removing Barriers from Reaching Out to Customers with Disabilities

ADA Limitations: Direct Threat and Legitimate Safety Requirement

Lesson One of Reaching Out to Customers with Disabilities

Qualified Individual with a Disability and Safety chapters of the Title II Technical Assistance Manual

The Department of Justice operates a toll-free ADA Information Line to provide information and materials to the public about the requirements of the ADA.  To get answers to technical questions, obtain general ADA information, order free ADA materials, or ask about filing a complaint, please call 800-514-0301 (voice) or 800-514-0383 (TTY).

Other Federal Emergency Resources

Department of Homeland Security (Federal Emergency Management Agency)

Rumor Control: Service Animals in Shelters (HTML) (2017)

Guidance on Planning for Integration of Functional Needs Support Services in General Population Shelters (PDF) (2010)

Department of Homeland Security (Office for Civil Rights and Civil Liberties)

Notice for Recipients on Nondiscrimination During Disasters (HTML) | (PDF) (2017)

Tips for Effectively Communicating with the Whole Community in Disasters (HTML) | (PDF) (2017)

Guide to Interacting with People Who Have Disabilities (PDF) (2013)

Accommodating Individuals with Disabilities in the Provision of Disaster Mass Care, Housing, and Human Services (PDF) (2007)

Department of Health and Human Services (Office of Civil Rights)

OCR Identifies Practices and Resources for Emergency Responders/Officials to Help Ensure Individuals Have Equal Access to Emergency Services (2017)