On November 9, 2010, the United States filed a Complaint and Consent Decree in United States District Court for the District of Columbia to resolve an investigation into Hilton Worldwide, Inc. (HWI), formerly, Hilton Hotels Corporation, for a pattern and practice of violations of the Americans with Disabilities Act (ADA) by its owned, managed, joint venture, and franchised hotels.  The Complaint alleges that HWI failed to design and construct its hotels after January 26, 1993, in compliance with the ADA, by failing to provide accessible guest rooms with roll-in showers for individuals with mobility disabilities, failing to disperse designated accessible guest rooms across various classes of rooms and amenities, failing to reasonably modify its policies, practices and procedures to accommodate individuals with disabilities, and failing to provide individuals with disabilities the same opportunity to reserve accessible guest rooms using the Hilton telephonic and internet central reservations systems.

HWI owns, operates and franchises more than 2,800 hotels throughout the United States under various trade and service names and marks including, Hilton, Conrad Hotels & Resorts, Doubletree, Embassy Suites Hotels, Hampton Inn, Hilton Garden Inn, Hilton Grand Vacations, Homewood Suites, the Waldorf Astoria, and Home2Suites. 

Key provisions of the Consent Decree include the following:

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